People are the most precious asset organizations can have. When included in designing and running our operations, they create value as they represent our stakeholders that impact – and/ or are impacted by – today’s VUCA-influenced organizations.
Moreover, defining the value created for and from each stakeholder group adds perspective, ensuring that you look at your business from all angles (Springman, 2011). Also, an inclusive management style helps everyone believe they can make a difference in plotting the course of the organization (Bjork, 2011).
Stakeholder Engagement
We need the buy-in of our stakeholders to support our personal and professional Ecosystems. So, we must engage them all the time. How?
Nowadays, we live and operate in tightly interwoven ecosystems, for which we may engage our stakeholders by (Ihrig & MacMillan, 2017):
- Identifying key stakeholders and their most pressing needs,
- Outlining their value/ consumption chains,
- Profiling their requirements,
- Map their profiles: maximizing the differentiators, and eliminating the dissatisfiers,
- Seizing the best opportunities to engage them and integrate their interests.
Therefore,
In my view, the sociotechnical engagement of stakeholders in VUCA-controlled situations requires up-to-date knowledge about people to maintain collaborative practice while interconnecting stakeholders’ interests to revolve around the overall mandate of our organization. In this regard, it can be useful to deepen knowledge and fine-tune practice in stakeholder engagement at work, which helps in integrating stakeholders” Interests.
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